Mon Aug 08, 2011 1:31 pm
Please STAY AWAY from Sameday Passport located on Chicago Prudential Plaza 130 East Randolph St. # CL-2B Chicago,IL 60601.
I went to take Canadian Passport Photos with them. The told me that they have taken many Canadian Passport photos before. However, my photos were rejected b/c of too many glare and shadow in the background. So I called them back, the manager was quite rude and requested unfeasible proof of rejection 1) Bring the old photos back 2) Have Canadian passport Office to draft letter.
I explained to the manager that photos are kept with the Canadian passport office and will not be returns until the passport is issued. She actually asked me if i kept one of the two photos taken, obvioulsy don't know Canadian passport office require two photos. Then I explained to to her that the Canadian passport office called me instead of sending me a letter, in fact, i have also received phone calls regarding invalid photos in the past. She didn't buy that and told me no way I could have my photos re-taken without those two ridiculous requirements. So i told her forget it.
My fellow Canadians, please stay away from Sameday Passport in Chicago. Very bad services and very rude.