Posted: Sun Sep 30, 2007 4:05 pm-
FYI. because I didn't have time to re-apply by mail, in July I flew to Toronto and went through a company called Passports Express. We got my passport done in about 3 hours.
I was able to get same day service by saying I was flying back to the US the next day, and I needed my passport for my job, and I had a letter from my company and a plane ticket to prove it. I also paid about $100 more I think.
Passports Express cost me a few hundred dollars, plus the expedited passport fee, plus I had to fly to Toronto and be in line by 7:30 in the morning. But they were the only good part of a trip from hell, which included three canceled flights, a midnight cab ride from Detroit to Toronto with a driver I didn't know, and the worst experience yet renewing a TN visa.
As far as I could tell, Passports Express didn't do anything special, they just knew exactly what to do and where to go -- the downtown Toronto passports office is not as busy as the airport office, for example. They checked my application for errors (there were none), told me where to stand, then took me to a professional photographer for shadow-free pictures. The photographer is in the same building as the passport office in downtown TO, so he knew exactly what to do as well.
One thing they did that normal people couldn't: one of the passport office workers recognized my gal from Passports Express while we were standing in line, since she is there so much, and he took my application up with him. So he got started on it even before the office opened. He was especially nice. I don't think many of them would do that.
My advice: make sure the pictures are perfect -- no shadows or highlights whatsoever. Use a professional photographer, not AAA. Also make sure the application is perfect and complete. Finally, make sure your notary and your references are available by the phone number in your application, because they will call them. For same day service, this is vital.
Ironically, because my passport was so close to expiring when I flew to Toronto, the airline didn't want to let me leave. There is some rule about people flying with almost expired passports. The fact that I was going to renew my passport was irrelevant. Fortunately I had my birth certificate as well, which apparently tipped the scales -- after 5 minutes of arguing and manual overrides.