More information is needed here. I have seen many people receive conditional Cards (CR) when they should have recived IR status. Why? Who knows. If she has only been out around a year, she probably still has a shot. The POE has two choices usually, an I-407 which is the alien giving up the GC under their own free will, or being set up for an NTA in which an Immigration Judge will decide. The NTA is time consuming, but in the end it gives her the chance to plead her case. (usually results in the Judge giving the GC back to the Alien)
I also have seen many people recieve travel documents after they leave the country, as they have it sent to a US address. USCIS seems to care little about people doing this, so it is an option.


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