The airline was Lan Chile (also known as Lan Peru or Lan). Sebastián Piñera is the majority shareholder, I believe. He lost last year's run off election in Chile to Michelle Bachelet, and judging from the way Lan operates, that's a good thing.
Lan's prices often seem good, but anything out of the ordinary will make the price skyrocket. I changed my return date from Oct 1 to Nov 1 and it cost me an additional $525. When i asked to change my destination from Arica, Chie, to Tacna or Arequipa Peru, a shorter flight, they quoted me a price of $1825 CAD, more than the original cost of the Arica-Vancover-Arica flight.
Lan appears to know nothing about public relations or customer service. My travel agent said Lan Chile in Vancouver had a couldn't care less attitude and when i contacted Lan in Santiago I was more or less told to get over it.
Pardon my rant. Obviously I have't gotten over it.




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