Posted: Thu Nov 13, 2008 7:36 am-
Hey, I've been super busy, but I thouht I'd share a quick. 'comment'. That's the best way I can put it.
So when I was in Canada for 5 days to bring my cat back home in August, as someone already mentioned, Zoom went bust. The day before I was flying BACK to England. I landed no problem, no hint of a bankruptcy, nothing. Tickets booked (for my boyfriend, myself, and my cat). Took the cat to the vet within the 24h/48h time slot, and went home to have a nice rest in bed before we had to get up early the next day for the 5 hour drive back to the airport.
At around 11 pm, my dad checked his voicemail, and there was numerous messages from my boyfriends mum (in England) about Zoom going bust. Imagine our horror! Not only did we lose OUR flight, but I either had to get my cat out within the next 24 hours, or he had to stay behind. We spent half the night rebooking tickets, and woke up the next morning to harrass airlines to get my cat over. The hardest part was that my dad lives in the middle of nowhere and we were on dialup, causing our flight tickets to keep 'timing out' before we could book them!
The next morning, after hours of speaking with Air Canada in both Canada and the UK, DEFRA assistance lines, and Heathrow (we were originally flying into Gatwick) airport staff, and James Cargo staff, we FINALLY managed to get my cat on our AC flight to England--where there is usually a 1 week MINIMUM booking limit, though I think it's 2.
We ended up being really lucky, and I would NEVER wish that hassle or stress on anyone. One thing that was real nice was the fact that my cats 'ticket' ended up being a few hundred dollars less than the Ladyhaye ticket price I originally paid (which, thankfully, I got back).
It's just to show you all that, with a LOT of persistance (there was three of us calling around, two in Canada, one in England) you can get anything done, and I'm so pleased to finally have my cat over here.
Also, because of that horrendous mess, I know a -lot- more about the DEFRA PETS scheme than I ever would have otherwise. So hopefully (since I've now been through this and still have most of the paperwork) I can help people answer any questions/concerns they have.
Oh, and also, once I actually got to the vet area to pick Vaun (my cat) up in England, the people there were -extremely- nice. I was pleased. :3
Good luck to anyone going through this!