Allow me to share my living nightmare:
On December 22nd 2004, I had my passport, birth certificate, driver's licence, money, credit cards and mobile stolen from where I worked. (Yes, it was locked up) I had brought these things with me because I had an appointment earlier that day to get my NI.
As this was discovered around 5:30 pm, I had no choice but to go home and cry my eyes out. I was living in Cambridge. I had never felt so hopeless and devastated. Not only was it 3 days before Christmas, but I was broke and had no way of proving my identity.
The next morning, a new friend offered to take me to London as I hadn't been there before apart from when I landed. I'm from small town Northern Ontario.
I remember walking into the embassey feeling RELIEF and a sense of home. There was a display of Douglas Coupland and even through my misery, I still felt a sense of pride.
First I was told to wait, as I didn't have an appointment and "wasn't a priority".
I waited 4 hours as I watched people saunter in and out. One person was working the counter.
When it was finally my turn, to say the woman was rude was an understatement. She wanted to know what the problem was, as I wasn't planning on going home for another year or so. She demanded to know if I had pictures, and as I feebly pulled out the standard
UK pictures taken from a photo booth that morning, she laughed and told me they were unacceptable, and beside that I looked terrible in them anyway. (Maybe she was trying to lighten the situation, but in my experience telling someone they're ugly doesn't help matters)
After all of that, I was given the "appropriate" forms and told to apply for my birth certificate as soon as possible as there was a 6-8 week delay in processing them in Canada. I laugh now as they are currently advertising 15 day delivery "or your money back".
To make a long story short, I went to the solicitor's, got new photos done, got my birth certificate--every thing you are supposed to do. I even had my MP's office phone them as it seemed to be taking a long time. My application was rejected and returned because I was missing a form, which I finally downloaded off the internet. The woman had never given it to me.
8 MONTHS LATER.I received my new passport. 3 days later--I flew home.