Posted: Tue Feb 08, 2005 9:04 am-
Thank you for the website. I think I was after information regarding how to easily access a financial planner.
In Canada, you just get on the phone, make a call, speak to a person, set up an appointment...
Last week I called a bank, waited for 6 minutes on hold, spoke to a call centre who wanted to book me an appointment at my house. My husband, sensible person that he is, did not want anyone to come to the house. So I requested a local number to book the appointment.
I called the number twice. Both times, there was no answer, just a BT Call minder. Uh yeah... pass. I called the original number again and waited 12 minutes to talk to someone.
Is it that difficult to talk to an actual person?
Fingers crossed though, I contacted two different places and I have an appointment Friday in Glasgow.