Kenya Airports Authority in conjunction with SITA announced a ten year, $26.7 million agreement to upgrade the passenger processing system at Jomo Kenyatta International Airport (JKIA), Nairobi and Moi International Airport (MIA), Mombasa, the countries two international gateways.
Passengers travelling to Kenya have never been afforded the luxury of self-check in before. Thirty-seven different airlines will share the self-check in passenger processing.
George Muhoho, Managing Director, Kenya Airports Authority, said, “Working with SITA we are introducing world-leading technology that will provide the best service for both the airlines and passengers using these airports. This technology will also be available at the new Terminal Four in Nairobi when it opens.
The AirportConnect S3 Kiosks have the smallest carbon footprint in the industry, and each of them weighs only 64 Kg. They have the capability of scanning travel documents, and have a printer that can issue as many as 5,300 boarding passes from one roll. These next-generation kiosks only use up half the space of the older kiosks. Nairobi is slated to receive 32 kiosks and Mombasa is slated to receive 16.
“The move to self-service and the adoption of SITA’s common-use technologies allows us to maximize the capacity at the airports and manage peak travel hours smoothly. The S3 Kiosks will bring a new look and feel to our airports and make them more passenger-friendly,” says Sam Munda, Sales Director, Sub-Sahara Africa, SITA.
There is a huge demand for self-service check-in capabilities all over the world. Munda stated, “The majority of passengers clearly prefer self-service options when they are available, which reduces pressure on airport operators during peak periods.”
It is estimated that nearly three million passengers in Nairobi and Mombasa will benefit from this self-service technology, making their travel experiences to these destination more pleasant, and less stressful.
The new kiosk system of check-in fully supports the use of Bar Coded Boarding Passes which are projected to be 100% adopted by the entire industry by the end of 2010. As such, Kenya’s international airports will be ready for all future travellers to its borders.